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For new subscribers, if you are not happy with the Pixpa service, we offer a full refund of any payment you have made in the last 30 days.
We offer a 15 days free, full-featured Pixpa trial account for you to get started. Once you are ready, you can then pick a plan and start your paid subscription. When your trial expires, your account becomes inactive. You can reactivate your account and start your subscription later as well.
Yes, we love helping our clients build great websites on Pixpa. Our customer support team is available to assist you 24 x 7 through live chat or email at support@pixpa.com.
We accept payments through credit cards (MasterCard, Visa, and American Express). We do not accept Paypal.
You can cancel your account anytime. For accounts on a yearly subscription, any payments made within the last 30 days are refunded. There are no refunds for monthly subscription accounts.
Yes. You can upgrade / downgrade / switch plans anytime. Your payments are adjusted on a pro-rated basis.
Yes, we provide free one-year domain registration through our partner Hover.com. You can also connect your existing domain name purchased from any other registrar of your choice. Also, your website is always available on Pixpa subdomain (yourusername.pixpa.com).
No. We recommend that you use a specialised email provider for your business-critical email account. See more here.
No. Your Pixpa website is hosted on our fully-managed, fast and secure cloud that leverages the world’s best cloud hosting infrastructure providers.
Pixpa websites are meant for genuine and fair use for your business / personal purpose. There is no limit on resources like number of images or bandwidth. Pixpa websites should be used as per our Terms of Service and cannot be used for the sole purpose of file sharing.
Pixpa websites can only be hosted on our servers and cannot be downloaded or deployed elsewhere.
Visit our help desk or email us at support@pixpa.com.
15 days free trial. No Credit Card required.